Whether you utilize our pick-up and drop-off service or visit our service center, we have precautions in place to complete your service with minimal personal interaction; keeping you safe and your vehicle healthy.
Vehicle Sanitization Update
An advanced infection control protocol is used when your vehicle is in for service. These steps have also been added to customer vehicle detail service as well as our used vehicle reconditioning process to give you peace of mind when servicing or shopping at Holiday.
Covid-19 Safety Protocols as of 04/01/2021:
HOLIDAY TEAM MEMBERS AND FACILITIES
Complimentary disposable masks are available for customer use
Face coverings are not required in Holiday Automotive facilities
We respect your preference to interact with team members wearing face-coverings
Customers with face-coverings will always be served by team members wearing face-coverings
Even if you’re not wearing a mask, team members will wear their face-coverings for your interactions upon request
Plexiglass barriers are positioned at each team member’s station
Team members will respect your personal space and physical distance
ServiceMaster and Cintas continue to perform overnight deep-cleaning
Infection control of vehicles includes wiping and protective barriers
Customer-facing team members’ phone numbers are listed on our Meet the Team page for direct customer use during business hours to encourage pre-arranged visits
SERVICE/BODY SHOP/PARTS
Plexiglass barriers are positioned at each team member’s station
Contact-free, outdoor service vehicle drop-off is available upon request
Collision Center interaction and estimates are being done outdoors when possible
We encourage the use of Holiday@Home distance services and pre-arranged appointments:
Digital, contact-free service check-in is available using the link in your appointment confirmation message
Local vehicle pick-up and delivery is available to service customers upon request
SALES
Customers with face-coverings will be greeted by team members with face-coverings and interactions maintain social distancing
Sit-down interactions are at workstations with plexiglass dividers
We encourage the use of Holiday@Home distance services:
View vehicles from every angle using our state-of-the-art 360-degree display technology at holidayautomotive.com.
Have a Customer Experience Manager record a personalized YouTube video of any new or used vehicle highlighting your features-of-interest
See our competitive, market-based Simplified Price clearly listed on each vehicle’s online listing
Use the “Buy It Now” button for incentives, payment options, trade estimate, secure credit application, instant loan approval and in-store or @Home appointment request
Choose an @Home test drive delivered right to your driveway
Our valuation experts can provide a trade value for your car remotely with some basic information and a few photos
Choose @Home delivery of your new or pre-owned vehicle
