Holiday Mazda Customer Reviews
The overall experience at Holiday Mazda was great. The business is very straightforward with their pricing, very friendly & knowledgeable staff, and overall my sales associate Stuart made the buying process easy. They were willing to go above and beyond staying well past closing hours to get me on the road that day in my new car since I had come from out of town. 2 weeks later I found a slow leak in one of my new (to me) car's tires and they got it quickly repaired, on them, no questions asked. Would highly recommend working with them if ...
Helped me buy my first new car. Thanks Logan!!
Sales guy Jarrod was great to work with!!!
Very pleased with my sales person, and the customer service was excellence as always,Will shop Holiday again
The team was gracious, explained everything to me, and is available to answer any future questions.
Fantastic experience. Sam Voss was my salesman, went above and beyond to ensure I was happy. Worth the drive, so happy with my new Mazda CX-5!
Great Welcoming feeling. We worked together around schedule to get the deal done. Low Pressure and very Friendly sales Team from test drive to Signing
My son in law and I were shopping for a “new to me” truck and came upon exactly what we wanted. We met Cole, our salesman, and couldn’t have had a better experience! Being only 19 years old, Cole was very knowledgeable about the truck. He was exceptionally personable and so easy to talk to… NOT pushy at all. He basically spent the entire day with us to make the deal work. We even had my husband sign papers via DocuSign while he was hunting from a tree stand!! The entire experience was so easy! Thank you Cole and Holiday ...
The service department is great! We had a breakdown over the weekend a couple miles from the dealership and were from out of town. We tried the car off on Saturday night and the car was fixed by 4 on Monday! The service pieces was great and transparent. They identified the problem, found some other issues that we will have to resolve later and fixed what was necessary to get us though the holidays. Matt the service advisor and Matt the tech were great to work with! The service video that they provided was amazing! I've never seen something like ...
We recently purchased a CX50 from Holiday Mazda. During the process we worked with Jarrod (Guest Experience Manager) and Taylor (Sales Manager) to agree upon a price we were comfortable with. They made the negotiating process as straightforward as possible, with no unexpected add-on charges and no high pressure tactics.The day we scheduled to pick up the car was during Jarrod's scheduled days off. So, he arranged for his teammate Brady to assist us. Brady patiently and kindly helped us, in between taking care of his own customers. We also worked with Donna in the Finance Dept. She ...
Had an absolutely awesome experience with Holiday. Stuart Powell went above and beyond to help me secure the perfect car for me, and the whole process was painless. Donna in financing was awesome as well. This is my first Mazda and I'd be surprised if I ever drove something different. 10/10 recommend! Go buy a Mazda from Stuart! 😀
I am very happy with my Mazda CX50 lease from Holiday Mazda. They gave me an estimate for my vehicle, along with some lease quotes, before I went to the dealership, I enjoyed working with Alex. He was friendly, knowledgeable, and extremely helpful. I couldn’t have expected a better overall experience, and don’t envision myself going anywhere else. Thank you Alex and Holiday Mazda.
I recently purchased a vehicle from the Holiday Budget Center. Even though I test drove it and wasn't aware of any major issues mechanically, I was still assured to let them know if there was anything I needed taken care of. I love my gently used car! It doesn't just get me around but is super fun to drive. So once someone who has extensive car experience with repairs made me aware of the few things that would need to be taken care of? I was pleasantly surprised with the Mazda sales and service department. From the professional ...
Sam Voss was really nice to work with. The whole process was easy and fair.
My CX9 was purchased from Holiday and we continue to drive long distance to have their service department handle our larger maintenance items. Our CX9 has the oil burning issue, and annoyingly corporate Mazda forces dealers to do a valve stem replacement twice before they replace the cylinder head. We just picked up our car and are watching the oil level to see if the issue is resolved. Holiday treated us perfectly each time we brought the car and our vehicle did not come home with any damage such as dings in the body or scratches in the paint after ...
Bought my new ride at Holiday Mazda in Fond du Lac! I had a great experience! Dealership and Jared were very welcoming, friendly, and knowledgeable. They were able to get me financing the same day and Jack gave me a great overview of all my functions and programs in my new car. I recommend checking out their website if your looking for a new vehicle.
The Service Department Manager, Danny made certain that the brakes in my vehicle were installed. The team worked together to make my customer experience exceptional. Thank you!
John Krug rocks. He found us exactly what we were looking for. We couldn't be happier with our purchase.
Bought a CX-5 and Stuart was our salesperson. He was very informative and not pushy at all. We got a deal done quickly and was out of the dealership within a few hours. Would buy again from Holiday and would recommend Stuart.
Oil and filter changed. Fluid levels topped off. Tire Rotation performed. Made sure all lights working properly. And (video) inspection - shared with me while there - of vehicle showing engine bay, battery test, air filter, tire wear, brake pad wear, and inspection of exhaust and suspension system. The (free) car wash was a nice, and unexpected, touch. And Isaac was an excellent service advisor from start to finish. Two thumbs up from a long-time Mazda Enthusiast.
We had a problem with a situation and they listened and took care of us. They went above and beyond!
So Friendly, Efficient, Thorough
Service was professional and expedient
Went in to see what I could get for a trade on my CX5 as I put on a lot of miles for work. I was looking for something smaller and better mileage. They didn’t push me. Just gave me details and what I would get for a trade in if I was interested. Let me make my own decision and they answered my questions. Very easy to work with.
Everything went smoothly and quickly. Very professional. Always a great experience.
Holiday Mazda has done s great job of keeping my Mazda CX-50 in good shape. They check me in and out with courtesy, perform the work rapidly, and send me a video of the status of my vehicle. I heartily recommend them and will continue to return for servicing.
Saw video which is great!
Nice staff and comfortable waiting area. Took a little longer than expected but still okay.
Had a great experience here and got a gorgeous pre owned car that looks new. John was fantastic and made the entire process easy and painless.
These guys were amazing and so very kind.
Employees very nice and helpful.
The work was done timely and well. Wish there was more inspection done
The vehicle we chose to buy had a discharged battery that during a long tutorial of features with the doors open, threw a warning and required a boost jump. Super minor, but left codes in the computer. This was late afternoon, so we drove our new vehicle home. The next morning, a tech drove a very nice loaner car to our home, and brought ours back to fully charge our car and clear all codes before returning our car. We have been buying Mazda's exclusively since 2002 when we had service issues with a monopoly dealership in the valley. Holiday ...
Excellent service when getting an oil change. Tires rotated, fluids checked and tipped off, if needed. Very friendly and efficient customer setvice.
Everything went great, thank you. Great service, friendly people and worth the ride.
My husband and I just purchased our first “new to us” SUV and had a great experience. We were able to test drive as many cars that we needed to and once we decided which one was right for us the process was quick! Donna was so nice to talk to while we were completing paperwork and she was more than happy to answer any questions that we had. Jack was also phenomenal! He knows these cars well and made sure before we left that we knew everything about the car too. He took his time and went over everything ...
Great car great service and a really nice show room 👍 😀
Great staff and service - would highly recommend!
Words cannot fully capture the exceptional customer service provided by Mazda. This was one of the best car-buying experiences I've had in years. I wholeheartedly recommend Mazda and Brady Northlee to anyone!
Process took a little longer than expected, but overall a 4.5
Great times
I had an amazing experience working with John from Holiday Mazda who helped me purchase my first brand new car 2024 CX 50 i love my car and can’t wait to do the inside red thanks John you a life saver
Very happy with the service provided during the purchase of our vehicle. The total time was reasonable as it included the finance.
We were late 15 min, the team took the time caring for us and the task at hand very professionally. Thank You!
Very friendly and knowledgeable service. We would do business there again.
Very attentive service in my hour of need. Provided a loaner car which was ready by the time I walked in from the tow truck. Excellent service at appropriate prices. I was especially impressed by the detailing I had done at the same time. My car runs and look new! I would not hesitate to recommend Holiday’s services!
Stuart explained all the differences between the CX-9 that I had owned and the CX-90 that was available as a used car. He showed me the car, and then we test drove it. I was so impressed with the car, I decided to buy it. When I picked the car up. Stuart spent almost an hour with me, setting up the preferred driver and other options on the settings. I left feeling confident in my ability to understand and use the fabulous features. Holiday Mazda continues to offer excellent service and support
We had a great experience shopping for a Mazda CX-5 with the help of Jarrod Hart, the Guest Experience Manager we worked with. He was able to explain the nuances between the various models we were interested in, allowed us to take multiple test drives, and look at multiple vehicles. No one was pushy or aggressive which made it an enjoyable experience. Everyone from the front-desk employee to sales to the manager were very polite and easy to work with. Our review is based on our shopping experience today (09/06/2024) and while we are very happy with our purchase, we cannot ...
Customer service was great! Not pushy at all! Such a great experience! Would definitely recommend buying from here.
Excellent dealership. From initial splash into the parking area, vehicle selections, and showroom area/building - all the way through people, professionalism, and knowledge of the Mazda line of products. Alex did a great job of helping to find the right one. If you are looking for a new or used Mazda, this is the place to go.
Amazing experience!! Sam at Holiday Mazda made the process super easy, quick. and understandable as a first time lease! I love my new car and cannot recommended Sam enough!
Makes car buying way less stressful
The sales lady her name is Hannah Gresser she worked with me very well she was terrific I bought a 2022 limited minivan all the bells and whistles I noticed that there was not a repair kit for a flat tires because they don't give you a spare tire anymore so they give me a repair kit 👍 they put one in that was great also the vacuum that was built in the van the holes was gone with the attachments they also added that to the back of the van because the description says it has one inside but it ...
Holiday Mazda is the place to go! The entire staff was more than helpful and when it came down to organizing a last minute test drive and actually purchasing a car, Taylor and Hannah were AMAZING to work with! Highly recommend Holiday Mazda!
Very professional knowledgeable and efficient
Great visit and great service. Enjoy the cookies too!
I had an amazing experience working with Alex from Holiday Mazda who sold me my beautiful 2024 CX5. Alex made the car purchasing experience fun, smooth, and comfortable. I had went to another Mazda dealership where I felt pressured and like a number. At Holiday I felt they wanted to help me make the right decision for me. I was so grateful for how Alex walked through every feature of my new car and answered all my questions. The reception team was also extremely kind and helpful. I will only shop from Holiday for my Mazda purchases moving forward.
Great car buying experience! Our sales person Jared went above and beyond to make sure we got the vehicle we wanted within our budget. The whole team was friendly and knowledgeable in their roles. This made financing easy and efficient. (I think his name was Chris) who went through all the car functions with us before we left the lot ensuring we were safe driving the vehicle home. Overall a great experience I would recommend Holiday to anyone looking to buy a new car!